Managed Cloud Services

Most managed cloud service offerings take the capability away from your team. Ours adds it.

Redapt's Managed Cloud Services (MCS) operates your cloud — and brings the rest of Redapt with it. Security specialists, data engineers, AI cost experts, licensing leverage, and packaged specialist services are available within a single engagement, with no separate vendor contracts to manage.

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Best-in-class solutions with world-class partners:

THE STAKES

Most managed cloud services contracts take responsibilities off your team's plate — and quietly take capability with them. Six months in, the runbooks and dashboards live with the vendor, and your team's depth in cloud operations has eroded just as the business is being asked to do more in the cloud. The exit cost isn't in the contract — it's in the capability gap you've created. When the next audit, AI workload, or architecture question lands, your team is one phone call deep, and the call goes to the vendor that benefits from keeping you that way.

98% RENEWAL

Redapt's Managed Cloud Services customers renew at 98%. They stay not because the contract makes leaving expensive, but because the engagement compounds — runbooks transfer with the work, specialist access stays available, and the breadth of capability inside Redapt becomes their breadth too. Renewal is a chosen outcome, not a switching cost.

THREE SPECIALIST SCOPES, ONE ENGAGEMENT, ONE YEAR

A financial services customer engaged Redapt for Managed Cloud Services operations on AWS. Inside the first year, the same engagement expanded to cover data engineering on a platform decision, an architecture review for a new business unit's workloads, and software licensing renegotiation through Redapt's reseller channel. Three additional scopes inside one contract. No new vendor relationships, no separate procurement cycles.

AI COST ENGINEERING + LICENSING RELIEF, ONE ENGAGEMENT

A streaming analytics company's AI workload costs were running over forecast. Redapt's AI engineering team came in under the existing MCS engagement, re-architected commitment usage, designed per-feature cost visibility, and brought partner-side licensing relief through Redapt's reseller channel. Cost surprise stopped. The customer signed zero new vendor agreements to make any of it happen.

WHY REDAPT

THE ENGAGEMENT COMPOUNDS — YOUR TEAM GETS DEEPER, NOT SHALLOWER

Every Redapt MCS engagement adds a capability your team didn't have before. Runbooks, dashboards, decision logs, and exception playbooks are deliverables your team keeps. On-demand access to Redapt specialists adds depth your team can't buy on a per-hire basis. Six months in, your team is deeper than it was on day one — not dependent on the vendor.

THE MSP THAT COMES WITH THE REST OF REDAPT

Cloud operations is one part of what you get. The same engagement covers software and cloud licensing through Redapt's partner relationships, fractional access to specialists in security, data, AI, and infrastructure, and packaged specialist services defined as the work calls for them. One contract. One accountable team. No vendor stack to assemble.

STRATEGIC AND TACTICAL, DELIVERED TOGETHER

The team that designs your FinOps program, your security posture, or your data architecture is the team that operates it. Strategy connects to execution within a single engagement — not across a vendor change that breaks the seam between recommendation and accountability.

HOW WE APPROACH IT

DIAGNOSE FIRST, COMMIT SECOND
THE WHOLE BENCH IS REACHABLE — BUT ONLY WHEN YOU NEED IT
RUN THE WORK, THEN TRANSFER IT
PREDICTABILITY OVER HEROISM

OFFERINGS

Managed Cloud Operations

Day-2 cloud operations run by a team your engineers can audit, replace, or take back at any time.

Cloud Cost Governance Assessment

Structured diagnostic that produces a baseline cost model, tagging gaps, and a governance recommendation you can defend.

FinOps Program

We design, implement, and operate the discipline for the customer.

Multi-Cloud Observability

One operational view across AWS, Azure, and Google so your team is not navigating three consoles to answer one question.

Cloud Security Posture Engineering

Posture assessment, misconfiguration remediation, and continuous monitoring across every cloud account you operate.

On-Demand Security Engagements

Pen tests, red team exercises, audit support, and other defined-scope security work as needs surface.

AI Workload Cost Engineering

Commitment design, guardrails, and per-feature cost visibility for the workloads driving most of your bill increase.

Data Architecture & Specialist Support

Fractional access to Redapt's data and analytics specialists for platform, governance, and modernization scopes.

Software & Cloud Licensing

Procurement leverage through Redapt's partner and reseller relationships — better economics, faster turn than direct.

Frequently Asked Questions

Answers to your Managed Cloud Services Questions

What prevents Redapt MCS from making our team weaker over time rather than stronger?

What about cost predictability? Are cloud overruns still our concern?

How does the on-demand specialist access actually work?

How does Redapt's software and cloud licensing work?

How do you handle security misconfigurations across multiple cloud accounts?

Can Redapt integrate with our existing ITSM, monitoring, and ticketing — or do we have to adopt your stack?

How do you handle real multi-cloud without oversimplifying the differences between AWS, Azure, and Google?

Talk to Sales about your Managed Cloud Challenges

A structured, no-pressure conversation with a Redapt advisor about your current cloud operating model, the capabilities your team is missing, and where the seams are between strategy and execution.

If Redapt is the right fit, the next step — a Cloud Cost Governance Assessment, a managed operations engagement, a security resilience scope, an AI workload cost engineering engagement, or a hybrid cloud build-out — gets defined together. If we're not the right fit, we will say so.

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