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This Privacy Policy describes the policies and procedures of Redapt Inc. ("We," "Us," or "Our") regarding the collection, use, disclosure, and protection of personal information. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the General Data Protection Regulation (GDPR), the Children's Online Privacy Protection Act (COPPA), and other relevant regulations such as the California Online Privacy Protection Act (CalOPPA) and California's Shine the Light Law.
Redapt Inc. is the data controller for GDPR and a "business" under CCPA/CPRA. Our contact details are provided at the end of this policy. This policy applies to information collected through our website (https://www.redapt.com/) and related services. It does not apply to information collected offline.
We utilize HubSpot, a customer relationship management (CRM) and marketing automation platform, as a key service provider to facilitate data collection, management, and communications. HubSpot's features include form management for subscriptions and inquiries, email marketing tools with consent-based opt-in mechanisms, analytics for website performance, and built-in compliance tools such as data processing agreements (DPAs) that align with GDPR and CCPA/CPRA requirements. These features enable secure handling of personal information, consent tracking, and fulfillment of data subject rights requests.
You consent to the practices described in this policy by accessing or using our website or services. If you do not agree, please discontinue use.
Words with initial capitalization have the meanings defined below and apply in singular and plural forms.
We collect personal information when you subscribe to our newsletter, respond to a survey, fill out a form, or interact with our website. Categories include:
You may visit our site anonymously, but certain features require providing personal information. We do not collect sensitive personal information (e.g., health data, precise geolocation) unless necessary for service delivery and with your explicit consent where required. We do not process purchases on our website or collect information about products or services purchased.
Collection sources include direct submissions (e.g., forms managed via HubSpot), automated technologies (e.g., cookies), and third-party service providers.
We process personal information for the following purposes:
Under GDPR, legal bases include:
We retain personal information only as long as necessary for these purposes, typically up to 7 years for legal compliance or until you request deletion, unless longer retention is required by law.
We use cookies to compile aggregate site traffic and interactions data for better experiences. We utilize Google Analytics to analyze website usage and visitor behavior. Additionally, we may use Meta Pixel and LinkedIn Insight Tag to gain insights into advertising performance and site interactions. HubSpot's tracking technologies, including cookies and pixels, monitor website visits, form submissions, and user engagement, enabling features such as consent management and personalized content delivery. Third-party service providers may assist, but they are contractually obligated to use data only for our business purposes and keep it confidential.
Cookie categories:
You can manage cookies via browser settings. In compliance with CalOPPA, we honor Do Not Track (DNT) signals by not tracking users who enable them. For more details, see our cookie notice or banner on the website.
We do not sell, trade, or transfer your personal information to outside parties for monetary or other valuable consideration. However, we may disclose it to:
Non-personally identifiable information may be shared for marketing or advertising. Under CCPA/CPRA, we do not "sell" or "share" personal information as defined, but we disclose categories like identifiers, professional information, and internet activity to service providers for business purposes.
In the past 12 months, we have disclosed the following categories for business purposes: identifiers, professional information, and internet activity.
We implement reasonable security measures, including encryption, firewalls, and access controls, to protect personal information from unauthorized access, alteration, or disclosure. HubSpot's platform incorporates additional security features, such as role-based access controls and encryption in transit and at rest, to further safeguard data processed. However, no method is entirely secure, and we cannot guarantee absolute security.
As a U.S.-based company, HubSpot primarily processes data in the USA. For EU/UK residents under GDPR, transfers outside the EEA use Standard Contractual Clauses or other approved mechanisms to ensure adequate protection. As a service provider, HubSpot maintains GDPR-compliant data transfer mechanisms, including EU-U.S. Data Privacy Framework certification where applicable.
You have rights regarding your personal information. To exercise them, contact us using the details below. We respond within statutory timelines (e.g., 30 days under GDPR, 45 days under CCPA/CPRA) and do not discriminate against you for exercising rights. HubSpot's tools assist in managing and fulfilling these requests efficiently.
General rights include:
Rights for California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights:
Under CalOPPA, we disclose tracking practices and honor DNT signals.
If you are in the EU/UK, you have rights to access, rectification, erasure ("right to be forgotten"), restriction, objection, and portability. We process based on lawful grounds and do not appoint a Data Protection Officer as we do not meet thresholds. Complaints can be filed with your supervisory authority (e.g., ICO in the UK).
We comply with COPPA and do not collect information from anyone under 13. Our website and services are directed to individuals at least 13 years old. If we discover such data, we will delete it promptly. Parents/guardians may contact us for review or deletion.
Under California's "Online Eraser" Law, minors under 18 may request removal of posted content.
We review this policy annually and may update it for legal, operational, or regulatory reasons. Changes will be posted here with the updated effective date. Significant changes will be notified via email or website notice. Continued use constitutes acceptance.
This policy was last updated on July 22, 2025.
For questions, rights requests, or complaints, contact:
Redapt, Inc.
14051 NE 200th Street
Woodinville, WA 98072
USA
Phone: 425.882.0400
Email: results@redapt.com
For verified requests, we may require identity confirmation. Authorized agents may submit on your behalf with proof of authorization.
We love a challenge. Tell us about your needs, goals, and the obstacles in your way. We’ll help you find solutions to get past them.
results@redapt.com
(425) 882-0400