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How a Managed Services Provider Can Improve Business Continuity

By Rick Koller | Posted on May 7, 2020 | Posted in Multi-Cloud Operations

Managed services providers (MSPs) offer large and small companies alike cost-effective access to new technologies, due to economies of scale and their ability to keep up to date with best practices.

Companies typically take on an MSP that can handle the technology needs, from cloud deployment to introducing best practices for scalability and performance.

Seeking a managed services provider to set up, deploy, and troubleshoot applications not only saves time, but it also improves your organization's business continuity. 

How MSP partners improve business continuity

For many businesses, the biggest, single improvement to note is being able to move from dependence on a few internal technology people to a team of professionals. A small internal technology team may handle cloud deployment and a range of other duties in-house, whereas a team of individuals are able to spend their time understanding and applying best practices to support performance and operations.

While there may be a single point of contact at the MSP, there’s a team of qualified people behind them ready to jump in and help out. This ensures anytime availability that's far superior to reliance on a few individuals.


MSPs streamline cloud and app deployment. Because of this, many companies see an uptick in availability and performance, with 24/7 availability always the goal. Others notice improvements in data recovery and backups, which are key to ensuring business continuity.

Since MSPs work with clients one-on-one, the specific benefits correlate strongly to the organization's weak points. In other words, those back-burner items your IT person never gets to will be resolved, freeing up in-house time and resources to focus on mission critical duties and innovation.

Taken together, these benefits ensure you’re able to focus on implementing systems to prevent or deter threats, safeguard critical assets, and restore critical operations and valuable data after a threat or interruption.

Additional benefits of MSPs

Many companies move to an MSP approach to gain access to specialized, expensive engineering skill sets they don't have in-house and don't need on a full-time basis.


These include skills like big data, database, or network engineering. Outsourcing these skills as part of an MSP approach is far more cost-effective than hiring in-house due to economies of scale.

Managed services providers are able to do a lot more in less time. If you've been hoping to add a new service, such as VPN or Remote Desktop, they can set up and deploy it quickly, so your organization enjoys a smooth service rollout.

Plus, security risks may become all but non-existent. Information security scanning and reporting protects your resources using best-in-class practices to reduce risk. MSP partners take control of backup, security, and data recovery using best practices for encryption, security, backups, and storage.

By scaling and sizing smartly, managed services providers can reduce your costs while implementing needed services quickly and effectively.

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